Privacy Policy

1. Who We Are

Recycle Strong ("we," "us," or "our") is a licensed recycling center located in Temecula, California, serving the Inland Valley community. We operate a physical drop-off and buy-back facility and a website to help customers learn about our services, pricing, and hours.

2. Information We Collect

Information You Provide Directly

• Name, phone number, or email address when you contact us through our website, social media, or by phone

• Messages or inquiries you send through contact forms

• Government-issued ID information collected in-person as required by California law for scrap metal and recycling transactions

Information Collected Automatically

• Browser type, device type, and operating system

• Pages visited, time spent on pages, and referring URLs

• IP address and general geographic location (city/region level)

• Cookies and similar tracking technologies (see Section 6 below)

3. How We Use Your Information

We use the information we collect to:

• Respond to your questions, inquiries, or service requests

• Provide information about current material prices, hours, and promotions

• Comply with California state laws governing scrap metal dealers and recycling facilities

• Improve our website experience and understand how customers find us

• Send you updates if you have opted in to communications

• Prevent fraud and ensure the security of our facility and transactions

4. Legal Compliance: Scrap Metal & Recycling Transactions

Under California law (Business & Professions Code §21625 et seq.), junk dealers and recyclers are required to record certain identifying information for in-person transactions, including a copy of a government-issued photo ID. Additionally, recyclers participating in California's Beverage Container Recycling Program operate under the California Public Resources Code §14500 et seq. Information collected to comply with these laws is retained and may be shared with law enforcement as required. This is separate from our general website data practices.

5. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share it only in the following limited circumstances:

• Service providers: Trusted third parties who help us operate our website (e.g., hosting, analytics), bound by confidentiality agreements

• Legal obligations: When required by law, court order, or governmental authority, including law enforcement as mandated by California recycling and scrap metal regulations

• Business transfers: In the event of a merger, acquisition, or sale of our business assets

• Safety: To protect the rights, property, or safety of Recycle Strong, our customers, or the public

6. Cookies & Tracking

Our website may use cookies and similar technologies to enhance your experience. These may include:

• Essential cookies: Necessary for the site to function

• Analytics cookies: Help us understand visitor behavior (e.g., Google Analytics)

• Social media pixels: From platforms like Facebook and Instagram that you interact with through our site

You can control cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.

7. Third-Party Links

Our website may contain links to third-party websites (e.g., Google Maps, Facebook, Instagram). We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

8. Children's Privacy

Our website is not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will promptly delete it.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect the information we hold. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to take steps to protect your own information when using online services.

10. Your California Privacy Rights

As a California business, we respect the spirit of the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). California residents may request to:

• Know what personal information we collect and how it is used

• Request deletion of personal information (subject to legal retention requirements)

• Correct inaccurate personal information we hold about them

• Opt out of the sale or sharing of personal information (we do not sell personal data)

• Not be discriminated against for exercising these rights

To make a request, please contact us using the information in Section 12 below. We will respond within 45 days as required by law.

11. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy or as required by California law. Transaction records for scrap metal and recycling purchases are retained for the period mandated by state regulations.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, or wish to exercise your California privacy rights, please reach out:

Contact Us
Recycle Strong — Temecula, California
Phone: (951) 406-4978
Email: patti@jollysrecycling.com
Instagram: @recyclestrongtemecula